FAQs

What services does Todo Tulum Concierge offer?

We handle every detail of a Tulum trip: private yacht charters, private chefs, villa and Airbnb recommendations, custom balloon walls and birthday cakes, fire dancer shows, mariachi bands, ATV jungle and zipline tours, in-house massage, yoga and pilates sessions, professional photo shoots, private drivers, and dinner or beach club reservations.

How do I book with Todo Tulum?

The easiest way is to message us on WhatsApp with your travel dates, group size, and what you’re looking to plan. We’ll walk you through options and pricing and take care of the arrangements from there.

How far in advance should I book?

For yachts, private chefs, and villas, we recommend booking at least 2-3 weeks ahead, especially during high season (December-April) and holiday weekends. Smaller add-ons like balloon walls, cakes, or photo shoots can often be arranged with less notice.

What’s included in a private yacht charter?

Every charter includes a 4-6 hour trip with a full crew, an onboard chef, and an unlimited premium open bar with a mixologist making cocktails to order. Pricing varies by yacht size and group size – see our yacht page for the full lineup.

Can you help plan a bachelorette or birthday trip?

Yes – this is one of the things we do most often. We can build an entire itinerary around a bachelorette or milestone birthday, combining villas, yachts, private chefs, entertainment, and reservations so the group just has to show up.

Do you help with villa or Airbnb recommendations?

Yes, we can recommend villas and Airbnbs that fit your group size and budget, and coordinate directly with the property when needed.

Do you offer airport pickup or private drivers?

Yes, private driver service is available for airport transfers and for getting around Tulum during your stay.

What areas do you serve?

We’re based in Tulum and focus on Tulum and the surrounding area, including yacht charters departing from the local marina.